Skip to main content

Privacy Policy

Privacy Policy

How QronoPlay collects, uses and protects your personal data.

This translation is provided for information purposes only. The French version is legally binding.

1. Data Controller

SAS Jalimani (trading as JLMN), SIREN 833 142 631, with its registered office in Normandy, France, processes personal data through the QronoPlay service (qronoplay.fr).
Contact: [email protected]
Designated DPO: [email protected]

2. Purposes and Legal Bases

PurposeLegal basisRetention
Account creation, subscription managementPerformance of the contract (art. 6(1)(b) GDPR)Contract term + 3 years
Management of game entriesPerformance of the contract (art. 6(1)(b)) — CNIL recommendation IS0016 months after prize delivery for winners; deletion as soon as the final draw is held for non-winners
Fraud prevention, securityLegitimate interest (art. 6(1)(f))12 months (logs)
B2B prospecting on generic business email addressesLegitimate interest (art. 6(1)(f))3 years after last contact
Newsletter sendingConsent (art. 6(1)(a))Until unsubscription
Accounting and tax obligationsLegal obligation (art. 6(1)(c))10 years

3. Recipients of the Data

Data is accessible to internal departments of SAS Jalimani and to our contractually bound processors:

  • OVH SAS (server hosting, France) — 2 rue Kellermann, 59100 Roubaix
  • Resend, Inc. (transactional email delivery) — United States
  • Mollie B.V. (payment processing) — Keizersgracht 313, 1016 EE Amsterdam, Netherlands
  • Stripe Payments Europe (payment processing) — 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

4. Subprocessor List (art. 28 GDPR)

In accordance with Article 28 of the GDPR, the following is our exhaustive list of subprocessors. We commit to notifying any change 30 days before it takes effect.

SubprocessorServiceCountryData processedSafeguards
OVH SASHostingFrance 🇫🇷All data (database + storage)EU hosting — Roubaix / Strasbourg
Mollie B.V.PaymentNetherlands 🇳🇱Email + payment dataDPA + strict GDPR compliance
Resend Inc.Transactional emailUSA 🇺🇸 ⚠️Email + name + email contentSCCs + TIA (Standard Contractual Clauses 2021 + Transfer Impact Assessment)
Sentry.ioError monitoringUSA 🇺🇸 ⚠️Stack traces (anonymised)SCCs + TIA + IP scrubbing configuration
Cloudflare Inc.CDN + WAFUSA 🇺🇸 ⚠️IP + HTTP headersSCCs + TIA + optional EU data residency
Trustpilot A/SCustomer reviewsDenmark 🇩🇰Email + reviewsStrict EU GDPR compliance
Google LLC (reCAPTCHA)Anti-botUSA 🇺🇸 ⚠️IP + behaviourSCCs + TIA (hCaptcha alternative under consideration)

⚠️ US-based subprocessors are subject to specific safeguards described in section 5 below.

5. Transfers Outside the EU

Data is hosted exclusively in France (OVH Roubaix). For US-based subprocessors marked ⚠️, we apply the Standard Contractual Clauses (SCCs 2021) approved by the European Commission, accompanied by a Transfer Impact Assessment in compliance with the Schrems II ruling (C-311/18). These measures ensure a level of protection equivalent to that required by the GDPR.

6. Your Rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights: access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to define post-mortem directives.
To exercise them: [email protected] or by post to SAS Jalimani, Normandy, France.
Response time: 1 month (extended by 2 months for complex requests).
Complaint to the CNIL: www.cnil.fr
To withdraw your consent for partner marketing, use the “Unsubscribe” link included in every email received, or contact the DPO.

7. Cookies

The website uses strictly necessary cookies (sessions, security) without prior consent. Third-party cookies (analytics, marketing) are placed only after explicit consent via the tarteaucitron consent manager. No advertising cookies. Maximum lifetime: 13 months.

8. Security

TLS encryption in transit, encrypted database at rest, daily backups, MFA for admin access, and environment isolation.

9. B2B Customers — Processor Role (art. 28 GDPR)

When you use QronoPlay to collect and process the personal data of your own players, QronoPlay acts as a processor and you are the data controller. A standard Data Processing Agreement compliant with article 28 GDPR is available at qronoplay.fr/dpa.

10. Changes

This policy may evolve. Any substantial change will be notified by email to active accounts 30 days before it takes effect.

Last updated :

© 2025 QronoPlay • [email protected]