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Case study: a prestige winery builds visitor loyalty with a QR code game

NL
Nicolas Lecroëre
July 3, 2026

How does a prestige winery turn summer footfall into a lasting relationship? A prestige winery in Provence launched its summer game, an instant-win QR code game. At mid-campaign: 96 identified visitors, 78 prizes won and 40% marketing opt-in — with regulars coming back to play every week.

The context

A wine and olive estate facing the Mediterranean, with heavy but volatile summer traffic: visitors come, buy, and leave. The challenge wasn't volume but relationship quality: identify visitors, give them a reason to come back, and build an opt-in base to stay in touch after the summer.

The setup

  • Instant-win game on QR codes, deployed at key points across the estate;
  • Unlimited entries per day: the team chose to let visitors try their luck on every visit — the game becomes a ritual;
  • Winners can replay: a QronoPlay option designed for venues with regulars — a loyal customer is never excluded from the game;
  • Marketing opt-in kept separate from game consent, GDPR-compliant by design.

Early results (campaign in progress)

  • 96 identified visitors in the first weeks;
  • 78 prizes won and collected on site — a deliberately generous win rate, embraced as a hospitality tool;
  • 40% marketing opt-in: 4 visitors out of 10 choose to stay in touch with the estate.

What to take away

For a premium venue, the game is not a raffle: it's a measurable gesture of hospitality. The high win rate creates smiles and returns; the opt-in turns a visit into a relationship. The “replayable winners + unlimited entries” configuration was born from this estate's needs — it's now available for every QronoPlay campaign.

Do you welcome visitors to an estate, a hotel, a venue? Try QronoPlay free for 14 days.

FAQ

Is a marketing game suitable for a premium brand?

Yes, provided you design it as a gesture of hospitality: generous win rate, prizes collected on site, refined tone. This winery reaches 40% marketing opt-in with that approach.

Can winners play again?

Yes. QronoPlay offers a per-campaign option, “winners can replay”, designed for venues with regulars (wineries, hotels, restaurants).

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Case study: a winery builds loyalty with a QR code game