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Use case

QR code marketing for hotels and hospitality businesses

Welcome your international guests in their language (EN, FR, DE, ES, IT) from the moment they check in, trigger Google and Tripadvisor reviews straight from the room, and replace your paper loyalty card with a digital program. Live in 15 minutes, GDPR-compliant, EU hosting.

Why QronoPlay for hotels

Built for boutique hotels in New York, business hotels in London, beach resorts in Miami, and independent properties across the UK and Ireland.

Native in 5 languages — not Google Translate

A German couple checking into your Miami beach resort sees the welcome game in German. British business travellers in your London hotel play in English. Everything is human-translated: player UI, prize emails, contest rules. It is the number-one differentiator vs Drimify, Adictiz or Qualifio, which remain French-only or ship rough English.

Google, Trustpilot and Tripadvisor reviews after the stay

QR code on the restaurant check, on the in-room compendium at check-out, or on the final invoice: your guest plays, wins a free coffee or a room upgrade, and gets a one-tap invitation to leave a review. GDPR-compliant, no review buying, no third-party tracker.

Digital loyalty program — no more lost cards

Replace the paper card that lives in a drawer: guests scan on every stay, collect digital stamps, and unlock a free weekend, a room upgrade or a bottle of Champagne in the room. Per-guest frequency stats included, perfect for hotel partner programs and small chain operators.

EU hosting at OVH + GDPR-native

Everything is hosted at OVH (Roubaix and Strasbourg). Strict European compliance, no third-party tracker, built-in right to erasure. Your guest data — and your group's data — never leaves the European Union, exportable as CSV to your PMS or CRM.

Real-world hospitality scenarios

Four proven plays to turn every check-in into a loyalty and review driver.

01

Welcome game at check-in

On arrival, the receptionist hands over the room key with a QR code (welcome card, in-room compendium). The guest scans, plays the wheel of fortune in their own language (free cocktail at the bar, spa access, complimentary breakfast, room upgrade). Memorable first touchpoint, opt-in email captured.

02

In-room QR → Google review + neighborhood restaurant referral

Laminated card on the desk or coat hanger: the guest scans before check-out, plays, and receives an invitation to leave a Google or Tripadvisor review. As a bonus, a link to your partner neighborhood restaurant (optional cross-referral commission).

03

Digital breakfast / coffee loyalty card

For business hotels and family-run B&Bs: QR code at the breakfast buffet station. Guests scan on each stay, accumulate digital stamps, and unlock a free breakfast on the 10th stamp. No paper card, real-time loyalty stats per guest.

04

Weekend break program — quarterly draw

QR code on the final invoice: guests play the instant win, drop an opt-in email, and get entered in the quarterly draw for a complimentary weekend. You build a base of qualified international repeat guests, compliant with US sweepstakes law and UK Gambling Act 2005 free-draw rules (auto-generated terms).

Three recommended mechanics

The QronoPlay formats that maximize ROI on a hotel marketing budget.

Wheel of fortune

Ideal at check-in or check-out: custom segments (room upgrade, spa access, free cocktail, complimentary breakfast, free stay as grand prize). Win probabilities tuned to your prize cost, anti-fraud guardrails included, multilingual out of the box.

Local culture quiz

Three questions about the region (wine in Tuscany, gastronomy in Provence, castles in the Scottish Highlands, beaches in Andalusia). Guest engagement plus qualification (interest in local activities). Excellent brand content that extends the stay experience.

Instant win and advent calendar

Long-term loyalty program: one instant win per stay, or a December advent calendar with one prize per door. Ideal to keep business regulars engaged and seasonal couples coming back year after year.

Frequently asked questions from hoteliers

Is my hotel QR code promotion legal in the US and UK?

Yes. QronoPlay generates rules that comply with US sweepstakes law (no purchase necessary, free alternative method of entry) and qualify as a free draw under the UK Gambling Act 2005. For loyalty programs with a paid stay required, we also provide a customizable rule template to review with your legal counsel.

Can QronoPlay trigger a Google or Tripadvisor review after the game?

Yes. After your guest plays (win or lose), a thank-you screen offers a link to your Google Business Profile, your Trustpilot page or your Tripadvisor listing. Compliant with Google and Tripadvisor terms: no incentive to leave a positive review, no review buying. You choose the timing (immediate at check-out or delayed by email day +1).

How do I set up the game for my international clientele?

QronoPlay automatically detects the guest's phone language and serves the UI, emails and rules in that language among EN, FR, DE, ES and IT. Nothing to configure: a German guest scans your QR code and sees the game in German, an Italian guest sees it in Italian. Native, not machine-translated. A strong differentiator versus European competitors that remain monolingual.

Where is my guest data hosted?

Everything is hosted in France at OVH (Roubaix and Strasbourg). The contacts collected through your games never leave the European Union. GDPR-compliant, built-in right to erasure, on-demand CSV export for your PMS, CRM or email tool. No third-party tracker (Google Analytics, Meta Pixel) is shipped in the player experience.

Can I connect QronoPlay to my Property Management System (PMS)?

No native PMS integration yet (Mews, Opera, Cloudbeds, Apaleo). However, you can download an on-demand CSV or Excel export of every lead collected (email, language, date, campaign, prize won) and import it into your PMS or CRM. A Zapier / Make webhook is on the roadmap to automate real-time sync.

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